WHAT IS DIVERSION?
If you don’t know what diversion is— you’re not alone.
Nine out of ten consumers do not know what diversion is.
Diversion is when products are sold in “unauthorized” places. All Matrix products are sold exclusively in salons. When you see Matrix products being sold in your local supermarket, drug store, online or at a discount retailer, there products are considered “diverted.”
Diversion is when products are sold in “unauthorized” places. All Matrix products are sold exclusively in salons. When you see Matrix products being sold in your local supermarket, drug store, online or at a discount retailer, there products are considered “diverted.”
WHAT IS BIOLAGE’S QUALITY GUARANTEE POLICY?
Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. Contaminated or counterfeit products have been known to cause irritation or even infection, such as head acne and scalp fungus. In addition, Matrix products sold at “unauthorized” places are typically prices up to 20% more than in salon.
WHY IS DIVERSION BAD?
Biolage offers consumers a money-back guarantee if they are not satisfied with the performance of their product purchase. The guarantee is only applicable for products purchased through authorized salons/spas. View our Quality Guarantee Policy to learn more.
In a year when Biolage is giving thanks, we want to make sure we’re thanking you for buying Biolage ONLY IN SALONS. Visit your local Biolage salon today for the best prices, newest products and quality guaranteed!
In a year when Biolage is giving thanks, we want to make sure we’re thanking you for buying Biolage ONLY IN SALONS. Visit your local Biolage salon today for the best prices, newest products and quality guaranteed!
