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For U.S. consumers only. Non-U.S. consumers should visit the country website serving their region.

By contacting Matrix, whether by phone, email, or chat, I agree to Matrix’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge Matrix’s Privacy Policy.  Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to  help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.  

Please share any questions, concerns, and feedback you have for us. We will make sure to respond as soon as possible.

To reach out to the Matrix Hotline, please call: 1-888-777-6396. Representatives are available from Monday-Friday 9:00 am - 5:30 pm EST.
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